Temu App: What is it & is it serious?
You can currently see advertisements for the online shop “Temu” on TIkTok, YouTube, Facebook and Twitter. Opening prices are shown, where you can buy backpacks or shoes for less than 2 euros, for example. What is Temu, what are the experiences and is the provider serious?
“Temu” is a supplier from China. The shop has been active in the USA since the end of 2022, and since mid-2023 there have also been major efforts to gain a foothold in the European market. You can see advertisements for the shopping app on many social networks. Is Temu an Amazon competitor or is it better to stay away from the provider?
Is Temu legit? You should take note of that
Basically, Temu is a reputable online shop. It’s not a fake shop. Things that you order there are also sent to you. Nevertheless, as with many suppliers from China, you should not buy blindly, but turn on your mind. Temu works similarly to Wish, AliExpress, and Joom. This results in various advantages and disadvantages. The biggest pluses of the Temu shop are these large selection on different products and the cheap prices. As with most China shops, there are also some aspects where you should think carefully about an order:
Temu does not sell the items directly. Instead, similar to eBay, it is a platform for dealers who can offer their goods there. So you never know exactly who is ordering something from. Shipping is from abroad. So you have to come with me very long delivery times calculate. In addition to the purchase price. Customs and Service Fees result. There are some reports from users those in vain waiting for their products (source: Trustpilot). For some articles there was Deviations from the description. For example, you can get clothes in a different color or pieces that don’t fit. Also the Quality the purchased item often leaves a lot to be desired. If there are problems, a Contact with customer service often difficult. There is no German-speaking support. The provider is also based abroad and you cannot simply access the buyer rights you are used to from the EU.
Temu App: experiences and reviews
According to experts, there is a privacy issue when using Temu. The app requires many unnecessary permissions such as access to your own photos, videos, the contact list and WiFi information.
On Trustpilot, the provider gets a moderate overall rating of 2.9 stars guided. It is particularly noticeable here that codes are given in many 5-star ratings with which one can save on the next purchase. With these positive reviews you can doubt they are real and have been released solely for the purpose of advertising or gaining some benefit from the codes themselves. These experiences are more common among Trustpilot users on Temu:
Coupon codes from other reviews don’t work. article with very long delivery time. Some orders will not delivered at all.
Incorrect delivered items.
damaged Article. opaque possibilities for return. Awkward contact with the customer service.
Conclusion on the Temu shop
Temu is another supplier from China. Anyone who has already bought from such dealers knows what you are getting into. There is a rich selection of items. They are lured with very low prices. However, this is associated with very long delivery times and sometimes questionable quality. Anyone who wants to embark on a shopping adventure and does not have too high demandscan shop at Temu without hesitation.
However, if you expect high-quality products and do not want to put up with long delivery times, you should think twice about ordering from Temu. Above all, they are problematic the many permissions, which the Temu app asks for unnecessarily. Anyone who wants to browse the range is forced to install the app. You should block unnecessary requests such as access to the smartphone camera or the contact list (How to change app permissions).
