Smart Poisťovňa 2021: Online client zone services Comparison
Smart Poisťovňa 2021 is already the sixth year of a successful survey, where you, our readers, vote for the most attractive pocket insurance company in Slovakia. Of course, when voting, we will focus mainly on what online functions are offered by individual insurance companies and how satisfied you are with them.
The poll is in full swing. You vote for the insurance company with the best mobile features while winning a smartphone of your choice worth 400 euros. In order for you to be able to better decide which insurance company to vote for, we have prepared a brief comparison of individual insurance companies in our market for you. In this article, we will look at what client zone services are offered by our health and commercial insurance companies.
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Online client zone services – health insurance companies
In the first table, we will compare the services of the online client zone in the case of our health insurance companies. The good news is that these services are offered by all three health insurance companies. However, their offer may vary slightly from service to service.
| VšZP | https://www.epobocka.com | Basic / personal data management Health care overview Overview and administration of insurance premiums Overview and administration of applications Electronic filing system Overview and administration of policyholders, benefits, hospitalizations Overview and administration of orders Overview and administration of benefits Other / Additional services |
| Trust | https://ep.dovera.sk | Healthcare overview Account management – overview and payment management Overview of personal / basic data Electronic health card Electronic communication Overview of children’s health Safe medicines service Money back – refund of surcharge for medicines Rating of doctors Comments of preventive examinations SOS first aid card Other / Additional services |
| Union | https://portal.unionzp.sk/ehipweb/welcome | Overview of health care Overview of payments Overview of personal / basic data Result from annual settlement Electronic communication Overview of advances and insurance premiums Other / Additional services |
Online client zone services – commercial insurance companies
The second table compares the services of the online client zone in the case of commercial insurance companies. In this case, not all insurance companies offered these services, while some offered only limited services. On the contrary, some insurance companies have their online client zone very well developed.
| Allianz | https://account.allianzsp.sk/apps/dashboard | Updating personal data on insurance contracts Arranging and managing electronic correspondence |
| Cardiff Insurance Company Slovakia | ❌ | |
| Collonade Insurance | ❌ | |
| ČSOB Poisťovňa | ❌ | |
| European Travel Insurance | ❌ | |
| General | https://www.generali.sk/kz/index.jsp | Overview and administration of contracts Overview and administration of insurance events Electronic correspondence Online insurance Management and editing of personal data |
| Genertel insurance company | https://www.generali.sk/kz/index.jsp | Overview and administration of contracts Overview and administration of insurance events Electronic correspondence Online insurance Management and editing of personal data |
| Groupama insurance company | ❌ | |
| Municipal insurance company | ❌ | |
| Cooperative | https://ekooperativa.koop.sk/ | Overview of insurance Overview of contracts Overview of payments Overview of insurance events and their solution status Possibility of online premium payment |
| MetLife Europe | https://www.mojmetlife.sk/zz/uvod | Overview of contracts Payment of insurance premium Electronic communications – requests (notifications, changes) Setting up notifications (e-mail or SMS) |
| NN Life insurance | https://www.mojann.sk/ https://webklient.nn.sk/ords/f?p=webclient:login |
Overview of contracts and funds – supplementary pension savings (Pillar III) Life insurance Old-age pension savings (Pillar II) |
| NOVIS insurance company | ❌ | |
| Insurance company of Slovenská sporiteľňa | ❌ | |
| Postal insurance company | ❌ | |
| UNIQA insurance company | https://www.myuniqa.sk/ | Track payments and pay insurance online Manage actively and view canceled contracts Track the status of open and settled claims Change your contact details Download insurance policies and documents Communicate with the insurance company online Change the method of communication (by mail, email) View redemption value of life insurance Change details vehicle Request to send a green card online Possibility to register for the MeteoUNIQA service Report a new damage event Search for a contracted car service |
| UNION insurance company | https://portal.unionzp.sk/onlinepobocka/welcome | |
| Wüstenrot insurance company | https://moj.wuestenrot.sk/ | Overview of contracts Overview of payments Updates and changes in own data Electronic communication Reporting of insurance claims Concluding contracts (online insurance with the possibility of payment Card pay) |
The following insurance companies have no online client zone:
- Cardif Insurance Company Slovakia
- Colonnade Insurance
- ČSOB Poisťovňa
- European Travel Insurance
- Groupama insurance company
- Municipal insurance company
- NOVIS insurance company
- Insurance company of Slovenská sporiteľňa
- Postal insurance company
Vote and win
As you can see, there are more than enough differences in the services of the online client zone of insurance companies in Slovakia. When choosing an insurance company, it is advisable to consider which of these services are really important to you and without which you can imagine insurance. If you have other observations or opinions, the best thing to do is to express them directly in the survey Smart Insurance Company 2021. Not only will you contribute to the evaluation of individual insurance companies, but you will also automatically participate in competitions for a smartphone of your choice at a price of up to 400 euros.
