Every smartphone can misbehave sometimes, but we can all agree that some issues can be more frustrating than others. One of the most annoying problems is when your device won’t receive or place any calls. It is something that can happen on any device, including S21 5G. We will list some simple solutions below to help you fix Samsung Galaxy S21 5G that won’t make or receive calls.
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Samsung Galaxy S21 5G won’t make or receive calls – Ways to fix it
If your phone doesn’t make or receive calls, try the solutions below. But, before anything else, use another device to contact your carrier to make sure their service is up and running. There could be some issues on the network that are causing the trouble.
- Make sure the Airplane mode is turned off – When this mode is enabled, you can’t make calls, and you can’t receive them either. Open Quick Settings and ensure the option is turned off.
- Restart your device – Never underestimate the power of this simple and yet effective option. Whenever the phone misbehaves, restart it and see if the issue is gone.
- The SIM card – Perhaps your SIM card is damaged or was not correctly placed into the SIM card tray. Turn the phone off, and take the SIM card out to check it. If it is damaged, contact your carrier and get a replacement.
- Reset network settings – You can reset the network settings when you have troubles with calls or any other network-related thing. Doing that is pretty simple Go to Settings> General Management> Reset> Reset network settings, and tap Reset to confirm.
- Reset all settings – The next option to help you get rid of the issue is to reset all settings. It is quite simple, and it won’t erase any of your data. In other words, all the files on your device will remain safe. The steps are: Settings> General Management> Reset> Reset all settings, and finally, tap Reset.
- Factory data reset – If nothing seems to be working, it is time for the factory data reset and a brand new start. Create the backup first. When you are done, go to Settings> General Management> Reset> Factory data reset and tap Reset to confirm. Wait for the process to complete and when it is done, follow the steps on the screen to set up your smartphone.
You may also read: How to fix Samsung Galaxy S21 5G that is not connecting to Wi-Fi