Games platform Roblox has been offline for days

All Roblox services for millions of players worldwide have been out of service for more than two days. Roblox was quick to respond, saying that the tech team was “working hard to get things back on track.” “The main cause as an internal system problem” has already been identified.

On Saturday Roblox tweeted again and announced that the cause of the problem and a solution had been found. However, Roblox kept to itself what the problem and solution were and by when the services would be online again.

Roblox told The Verge that the platform was not down due to an “external intrusion” aka hacker attack and that the company was working “around the clock” to fix the failure. “We believe we have found an internal cause for the failure. There is no evidence of external intrusion, ”said a Roblox spokesman.

“We are in the process of doing the necessary technical and maintenance work to get Roblox up and running again as quickly as possible. We apologize that our community cannot be on Roblox during this time. “

Previously, Roblox players had speculated that the failure could be related to an in-game Chipotle action. Chipotle is giving away free burritos worth $ 1 million on Roblox as part of an in-game Halloween event. The campaign went online on October 28th, half an hour before the major outage.

However, Roblox has rushed to make it clear that the issues are unrelated to the Chipotle promotion. “We know that this failure is not related to specific experiences or partnerships on the platform”, tweets the operator.

Roblox is still offline until this post is published. The website is in maintenance mode. According to Status page once the problem has been resolved, the service would gradually be resumed. Individual players should have access again. From Germany, Roblox still looks down.

Roblox Corp, founded in 2006, is one of the winners of the corona crisis. Above all, the lockdown measures had caused the demand for entertainment products for your own four walls to rise significantly. Roblox almost doubled its number of users in 2020, with more than 40 million people playing on the platform every day. The provider’s games are mainly popular with children under the age of 13. They can even develop their own online games there.

Now Roblox wants to expand into other countries and add offers for older players to its portfolio. The aim is to create a situation in which more players over 13 than under 13 are on the platform.

Roblox also offers its own digital currency called Robux. This can be used for purchases within the gaming world, but can also be exchanged for real money. So far, the company has not been in the black. Last year alone, Roblox suffered a net loss of $ 253 million.