the most important information on roadside assistance and damage reporting

Sure, nobody wants an accident. Nevertheless, even very good drivers get into dangerous situations through no fault of their own, which they can no longer save. You can find out here how to reach the ADAC breakdown service after an accident and how to report damage to the ADAC.

ADAC breakdown assistance by phone

Cars are complex and at times quite unreliable. It often doesn’t even take an accident to get stuck on the side of the freeway or on the country road. ADAC members are lucky not to be completely stranded. In Germany you can reach the yellow angels on +49 89 20 20 4000, if you are stranded outside of Germany by car, dial +49 89 22 22 22.

Note, however, that the normal membership Germany only covers. Become a Plus member Europe-wide supplies and premium members even worldwide.

ADAC: Request breakdown assistance online

In addition, you can not only telephone, but also on-line or by app request help. Not only can you display the order status and the expected waiting time, you can also choose between immediate help and an appointment selection. If the problem resolves, you can also cancel the ADAC order.

You can also easily place yours online location detection Activate so that you can be found more easily. If the automatic location detection does not work, you can also enter the breakdown location manually.

Using the online function has another practical side effect, as not everyone carries their ADAC member and vehicle data with them all the time. If you have already registered on the ADAC website, yours will be Data immediately automatically registered.

After requesting help online, you will receive depending on order status the following messages in succession:

• “Order received”
• “Help is organized”
• “Help is on the way”

Report damage to the ADAC

If you are insured with the ADAC, you can report the damage online after an accident or breakdown. This should happen as soon as possible, usually you have 3 days for this. For that visit the ADAC website and under the tab “Insurance & Finance” select the option “report damage” out. You can find this under “Damage, Service & Info”.

Now you can select the appropriate rubric – in our example this is “Car insurance – liability or comprehensive damage”, to be found under “Damage report vehicle”. This is how you get straight to online form. There you can first select what happened to you, who or what was damaged and whether you are the policyholder or the other party involved in the accident. Click through the required information and add your personal data and license plate number. Then you have to specify the exact place and time of the damage. You can then upload pictures and other evidence to show what happened and the damage in more detail.

If you have accident insurance with the ADAC (see ARAG) and a to report an accident want, you should call the number 089 7676 4554 Report. If you have any questions, you can reach the member service on 0800 5101112.