Nvidia investigates RTX 4090 fire issue

Several owners of a Geforce RTX 4090 report melted power connections on the graphics card. Now Nvidia has turned on as a manufacturer. They want to investigate the incidents and have already contacted those affected.

Geforce RTX 4090: Nvidia investigates fire issue

Within 24 hours, two owners of a Geforce RTX 4090 spoke up on Reddit, where the graphics card has probably caught fire. Pictures of the 12VHPWR connector can be seen, melted on both the card itself and the cable.

The first user claims to have just played Red Dead Redemption 2 when he noticed a smoke development. The cable should not have been bent too much.

According to the second user, he was playing the Black Desert game when his screen went dark and the fans turned up to full speed. He couldn’t notice smoke, but he could Power adapter of his Asus RTX 4090 has since been damaged.

In the meantime, Nvidia is also aware of the problems. The reports are being examined and one of the victims has already been contacted. The second will also be contacted for more information, the company says.

This is how Nvidia advertises the Geforce RTX 4090:

Nvidia: Power connection as the source of the problem

Nvidia initially used the affected 16-pin power connector for its own RTX 3090 Ti cards and later used it for others. It has become the standard for all manufacturers. There have been concerns before that the 12VHPWR power connector could cause problems, when bent in a certain way. Plugs and ports are much smaller than the previous generation.

Among other things, the YouTuber JayzTwoCents has been warning of the connection for weeks and called him “dangerous”.. A marketing manager at Nvidia reportedly emailed him that he was “worried about problems that don’t exist” (source: The Verge).