New feature can spare your nerves
Picking up a missed parcel or posting your own, buying a stack of stamps or just getting some mailing envelopes – all this can be done in Deutsche Post DHL branches. But often the rush is great, small errands take far too long. Deutsch Post DHL wants to change that.
Less waiting time: Deutsche Post DHL launches practical online function
DHL and Deutsche Post are now providing a practical function designed to save customers time. Instead of having to stand in a miserably long queue, you can in future inform beforehand when there will be a lot going on.
The new feature has been implemented in the location search, where you can search for branches near you or at other locations. It can be found on the Deutsche Post website via the web browser on a laptop, but also on the smartphone on the go. With the so-called “peak time display”, customers can see whether they need to plan more time or whether it would be better to come back later.
The “expected hourly visitor occupancy” is displayed, such as Deutsche Post DHL. A is used for evaluation traffic light system. A green display means that there is little going on and you will be there quickly, with “red” you should be prepared to wait. The ad is regularly updated on the basis of empirical values, it is said.
Therein lies the catch: live tracking of the flow of visitors does not take place. You only get empirical values, but that do not have to apply in individual cases. Anyone who regularly uses Google Maps is already familiar with the feature: it also shows when and where a large number of people are currently staying. So you have several ways to get the information.
You can see useful tips for sending parcels here:
Useful waiting time feature in the “Post & DHL” app
Nevertheless, the peak time display is a useful feature. For example, in foreign cities you can find out how much time you should plan for a weekend trip if you want to send a few postcards to friends and family – very old-school.
Although not advertised by Deutsche Post and DHL, you can use the peak time display also in the “Post & DHL” app Find. The usual utilization is displayed here as soon as you select a branch. The feature is also available for packing stations. A very similar function is also part of the o2 app. We’ll tell you here how you can avoid the price increase at DHL for a while.
