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LG annoys customers: Update makes TVs worse

LG is currently distributing an update for some of its televisions with webOS 5. This changes the user interface, which is now reminiscent of webOS 6. Users have to get used to a new full screen view with no useful bar. However, the view can be changed.

LG: Software update brings full-screen view

As of May 17th, LG is in the process of rolling out a software update for some of its TVs. Users will immediately notice the difference because the User interface has changed noticeably. Unlike before, the useful bar at the bottom of the screen is no longer available. These can be used to call up functions and apps.

With update 4.41.35 for webOS 5, smart TVs will have a view that is already known from webOS 6. The new full screen view is in 2020 LG OLED and LED TVs expected. The LG ZX, GX, CX and BX models are among those affected, as well as TVs from the NANO and UN series.

According to an LG spokesman, the change was introduced to Improve usability and navigation. Customers should continue to expect continued support after purchasing an LG TV (source: Flat PanelsHD).

If users don’t like the new view and would rather go back to the old one, then they can find the webOS 5 variant via the settings. Alternatively, the import of the update itself can be prevented by switching off the automatic update.

You should pay attention to this when buying a TV:

LG: webOS 23 exclusively for the latest televisions

For current televisions from spring 2023 LG uses webOS 23, which differs significantly from its predecessors. However, owners of somewhat older Smart TVs are looking into the stir. The manufacturer has no plans to install webOS 23 on TVs that were released before 2023.

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