Apple mistakenly emails users regarding iTunes Connect

Apple blundered by emailing some users about iTunes Connect, a service that includes a link for musicians and app developers. The problem is that the email in question was sent to users who are neither musicians nor developers.

“We are contacting you because your banking information in iTunes Connect is not valid and needs to be corrected to ensure payment of the amounts owed to you”, says the email from Apple. The email then indicates a method to follow to update the banking information.

The irony here is that the e-mail could pass for phishing since the malicious people who seek to obtain the bank details of different people are impersonating the companies, making believe a billing error and asking to update update the data. But here, there is no question of phishing, it is indeed an error of Apple.

Looks like I’ve become a musician overnight – and iTunes Connect knew it first. 😜

Going by the headers the email was sent by Apple’s servers. But since App Store Connect shows no issues with my banking details and many others got the mail too, it looks like a technical error. pic.twitter.com/SGgWNzdtCY

— Felix Schwarz (@felix_schwarz) July 28, 2022

For most users, the email is signed by the Apple Music team, suggesting that the people receiving the message have music on the streaming service and should be paid. But this is not the case. For information, iTunes Connect is what producers, artists, writers and others use to distribute their content on Apple’s platforms.

If you received this email and don’t have a link to iTunes Connect, then you can ignore it.