A customer receives over 100 Amazon packages – which she has never ordered
A woman and her family in Buffalo grapple with an unexpected flood of packages from Amazon. The mysterious: You never ordered the goods – now over 100 packages – and Amazon cannot explain the case either.
When you get a package, you are usually happy. Even more, if you might not have expected it at all. A woman from Buffalo in the US state of New York now has a much bigger problem that she can no longer really look forward to: In the last few days, Jillian Cannan has received a total of more than 100 parcels via various parcel services that she cannot use just not counting, but with which she also has nothing to do with. All packages contain holders for silicone face masks in different sizes and are sometimes delivered on pallets from the truck. Each of the packages had Cannan’s recipient address, but no return address or any other information about the sender.
The first, admittedly obvious, reaction to contact Amazon was not really crowned with success. Like Cannan to the news channel NBC reported, Amazon stated only succinctly that the packages belonged to her because they had been delivered to her. The customer then tried to find the sender herself using the tracking IDs and numbers. When she got stuck with it, she posts the barcodes on Facebook – and now Amazon is finally responding and promising the customer that it will no longer deliver the said item. However, it has not yet been clarified who the parcels came from and why Jillian Cannan received them.
Unsolicited article from Amazon? We already have that
It was already around three years ago in Germany that companies sometimes sent (individual) sample consignments to customers without being asked. Most of them were cheap products that were supposed to simulate business activity and successful conversions for the Amazon marketplace platform. The aim of such campaigns is always to improve one’s own ranking within Amazon’s display algorithm, which should then lead to more actual sales. In this context, mainly bloggers and influencers were supplied. The absurdity of the undertaking shows that these costs for the goods and shipping could still pay off. It would also be possible that a retailer wants to clear their warehouse, which in Fulfillment-by-Amazon also incurs costs when the goods are simply lying there. However, sending the products all to the same address would be rather unwise in this case.
The customer Jillian Cannan, who is herself a dealer in do-it-yourself items, has simply turned the tables and wants to offer children in hospitals a free mask set that they can design themselves with which the holders can be used. She asked Amazon for additional materials for the craft sets, as a useful addition, so to speak. Amazon initially rejected the customer’s request. It remains to be seen whether it will stay that way, given the media hype the case is currently generating in the USA.
