ING Mobile Banking app is experiencing problems: balance is not shown

There are problems with the ING bank’s app. The Mobile Banking app is experiencing a malfunction, which means that not all information is shown in the application. The outage also affects internet banking. The problem started Monday morning, June 13, 2022.

Balance information in ING Mobile Banking app

ING customers are dealing with a malfunction at the bank. Both with internet banking and with the ING Mobile Banking app, not all information is shown about your savings and current accounts. For checking accounts, this includes displaying the balance. The problem started Monday morning and seems to affect all customers. For some customers, only the savings account is visible. Due to the malfunction, it is also not possible to see which debits and credits have been made.

ING says it is aware of the malfunction and that a solution is being worked on. It is not known when the malfunction has been resolved.

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