Gollum: the game studio apologizes for the “disappointing experience” and promises updates

The video game The Lord of the Rings: Gollum was released this week, and the least we can say is that it is criticized by everyone, be it the public or the press. Daedalic Entertainment, the studio behind the development, today apologizes.

The studio apologizes

It is on Twitter that the developers have spoken:

We would like to sincerely apologize for the disappointing experience many of you had with The Lord of the Ring: Gollum upon its release. We acknowledge and deeply regret that the game did not meet the expectations we set for ourselves or our dedicated community. Please accept our sincere apologies for any disappointment this may have caused.

Our goal as a studio, and as avid Lord of the Rings fans, has always been to tell an exciting and immersive story-driven adventure. Crafting a story with Middle-earth as our playground has been the greatest honor—and the greatest challenge—we’ve had to face so far.

At Daedalic, we know that the success of a game depends on the pleasure and satisfaction of its players. We value your feedback, and we have actively listened to your voices, read your feedback, and analyzed the constructive criticism and suggestions you have given us.

Our development team has worked diligently to fix bugs and technical issues that many of you have encountered. We are committed to providing you with fixes that will allow you to fully enjoy the game.

Once again, we sincerely apologize for any inconvenience caused and appreciate your understanding during this time. We will continue to update you on our progress and communicate transparently about upcoming fixes and improvements. Your passion and dedication as players has been the driving force behind our determination to turn things around.

We thank you for your support.

A few words from the “The Lord of the Rings: Gollum™” team pic.twitter.com/adPamy5EjO

— The Lord of the Rings: Gollum (@GollumGame) May 26, 2023

The game The Lord of the Rings: Gollum was released yesterday on PC, PlayStation 4, PlayStation 5, Xbox One and Xbox Series X/S. A version for Nintendo Switch is also in development. As for the corrective updates, Daedalic Entertainment does not give any release date.