Hermes, DHL and other logisticians don’t just rely on speed. Instead, other priorities are set. What was already indicated is now becoming real: A special offer is falling victim to the development.
Hermes gives up “same day delivery”
Hermes is downsizing its range: The logistics company will no longer offer “same day delivery” in the future. Receiving the ordered delivery on the same day is off the table. Hermes is not alone in the industry with this step: DHL pulled the rip cord last year, DPD even earlier. The reason is that the demand fell short of expectations. Hermes spokeswoman Birte Ayhan-Lange explains: “One of the reasons for this is that the willingness of customers to pay for this logistically demanding and cost-intensive delivery method is not sufficient.”
As the daily News reported, the industry is now tending to improve overall quality. Instead of using costs and additional resources to transport individual deliveries as quickly as possible, the aim should be to shorten the transport time of all shipments. Hermes has invested a lot in order to accelerate internal processes. For example, parcels from retailers should be accepted into the night. Instead of the same day, the aim is to deliver on the day following the order if possible.
Tips for your next DHL package:
Use local providers as an alternative
Nevertheless, it cannot be ruled out that a package may arrive on the same day on which it was ordered. According to DHL, the corresponding service is no longer offered, but the parcel carrier can ring in the evening in individual, mostly urban areas. At least if you order early in the morning. Alternatively, pick-up stations can also be used. However, there have recently been problems there.
Anyone who is absolutely dependent on guaranteed next-day delivery will have to rely on specialized service providers in the future. Many smaller logisticians are sharpening their profile with the industry giants. However, customers must be aware that this can result in considerable additional costs.