There was an error connecting to the Apple ID server – Ways to fix it

May 15, 2021 Fiona Smith

If you are getting a message saying “There was an error connecting to the Apple ID server” when trying to log in to App Store or iTunes, you came to the right place. We are going to share quite a few possible solutions that you can try, and hopefully one of them will work. Without further ado, let’s see how you can get rid of this annoying message.

See also: How to change Apple ID on Mac or Windows PC

There was an error connecting to the Apple ID server – How to fix it

Below are the possible solutions that can help you fix the issue:

First, open your browser and visit Apple’s System Status page to make sure the servers are up and running

Make sure you are connected to the internet. Switch from Wi-Fi to cellular data or vice versa. If you were on Wi-Fi turn it off then back on. Do the same with cellular data. You can also enable Airplane mode for a minute then disable it and see if that makes any changes.
Choose the Set Automatically option for Date and Time – to do that, navigate to Settings> General> Date & Time and tap on Set Automatically.
Restart your iPhone
Sign out from your Apple ID and sign back in – Go to Settings> Apple ID> Sign out. Restart your device, go back to Settings, and sign back in.
If you are using VPN, temporarily disable it
Reset your network settings – to do that, navigate to Settings> General> Reset> Reset network settings. Confirm your action.
Erase all content and settings – if nothing seems to be working, you can erase everything (data and settings) and set up your iPhone as a new device. Make sure to create a backup first. Then go to Settings> General> Reset> Erase all content and settings. Tap Erase iPhone. Once the process is completed, your phone will restart and you will have to set it up as a new device.

You may also read: Update Apple ID Settings – What does it mean and what you need to do