That’s why you should never say “yes” on the phone

If you get a call from an unknown number, you should never use the word “yes”. Not only the consumer advice center warns against this, but also I personally. Because despite a lot of practice, I fell for one of the meshes again – and didn’t even notice it.

Cheaters on the phone want to hear a “yes”

Everyone knows these calls. Companies that you’ve never had contact with somehow find out the cell phone number and try to make us a great offer. We regularly warn of various numbers from dubious sources where you are referring to In no case should you use the word “yes”. Because the calls are recorded and then cut together to your disadvantage in the case of fraudsters. You ended up buying something or entering into a contract that you never agreed to. Also the Consumer advice center warns.

I extended my contract without my wanting to

In my case, it wasn’t a rip-off, but a cell phone company that I had resigned from. At this point in time, the return department begins its work. You get e-mails, SMS and sometimes you will even call. For example, I had to call to confirm my cancellation. The people on the other side of the line are trained to do that basically does not even notice that you are not confirming the termination. If you say “yes” at the wrong moment, the contract will simply continue.

I wasn’t even aware that I hadn’t confirmed the termination in the conversation. After a few days I just wondered why I haven’t received a written confirmation yet. So I called again and suddenly they said that I had never quit. I fell from the clouds. In the conversation I made it unmistakably clear that I was resigning. Here it met an employee who was not so trained in dealing with people and how to lull them.

in the Video let’s reveal the scams used by phone fraudsters:

You can train yourself to say “yes” on the phone

At that moment I was really annoyed, because over time I actively got used to never saying “yes” on the phone, but always only “former”if I agree but do not consent. That made for strange conversations until rip-offs actually hung up angrily. But this time it caught me anyway, so you really have to be careful. My contract has now been terminated and I’ve already signed a new tariff in which I take my cell phone number with me. Since then, there has been no radio silence, because then there really is no turning back.

In summary, you should never say “yes” on the phone and of course you should never give out personal or account details. Correspondingly, no passwords either. No reputable company will ever ask you for your password on the phone. Those who stick to it cannot fall into the trap.