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Telekom deletes e-mail accounts: that’s behind the plans

Telekom customers are currently receiving alarming mail: The telecommunications group has announced that it will discontinue the De-Mail email service. In a year all email accounts will be deleted. How things will continue for users is unclear.

Telekom discontinues De-Mail: service made millions lousy

Telekom has begun the swan song for De-Mail. Should be in exactly one year The end of the e-mail service at the end of August 2022 come, which should bring citizens and state administration closer to each other for ten years. A track record can not be drawn, the Telekom gets out after millions of losses.

Business customers are currently being informed about the end of De-Mail. In addition to mail, also traditionally by post, because Telekom assumes that the Not being able to reach De-Mail customers via the e-mail service. Hardly anyone should use the offer anymore, they say (source: Der Spiegel).

But not only company accounts or the authorities are affected, which theoretically should have been available via De-Mail since the service was introduced by law. According to Telekom, the number of private customers should be in the six digits. Private individuals will also be informed in September.

Originally, De-Mail was supposed to make official mail and visits to the office superfluous, through secure communication via digital channels, traceable and secured by law. The offer was even free of charge for Telekom customers. Ten years later, the end may be heralded. The failure of the German government’s prestige project on digitization will be more likely without Telekom.

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Do GMX and WEB jump in?

But the time has not come yet. In addition to Telekom, the popular mail portals GMX and WEB of United Internet AG, for example, continue to offer De-Mail. According to Spiegel, there should also be negotiations about the Take over Telekom customers seamlessly. But nothing has been decided yet.

In the absence of an agreement, the Telekom plan, which is explained in the letter of termination, applies. After the official end, customers still have three months to secure your files and correspondence in another way. After the deadline, Telekom will discontinue the De-Mail service, the servers will then no longer be accessible and the files will be irretrievably deleted. The few customers who fear this date have to take action themselves beforehand.

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