Here’s how to unlock it

If the unlock code on the iPhone has been entered incorrectly too many times, the iPhone will be locked. The screen then says “iPhone is disabled”. How can it be unlocked again?

It is a security measure. This is to prevent strangers from making countless attempts to unlock someone else’s iPhone. If the iPhone has been deactivated, no functions of the iPhone are accessible and only emergency calls can be made. When trying to connect the device to iTunes, the following error message appears:

“iTunes could not connect to the iPhone because it is protected with a passcode. They must enter their passcode on the iPhone before it can be used with iTunes.”

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What can you do in that case?

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iTunes reports iPhone as disabled: Connect to iTunes

The first time you make a mistake, the iPhone is only temporarily deactivated. Then you have to wait a few minutes before the code can be entered again. After 9 incorrect entries, it will be permanently deactivated. You can then only unlock the device via iTunes:

1. First make sure that iPhone not connected to PC is and turns it off.
2. Press the side button (iPhones from iPhone 8) and keep the button pressed. If you have an iPhone 7 (Plus), you hold the volume down button instead, if you have an iPhone 6s or older, you use the home button.
3. Leave your finger on the button and connects iPhone at the same time via cable with the PC.
4. wait until the Recovery mode enabled becomes.
5. leave them button release.
6. If the program recognizes the iPhone, all you have to do is follow the instructions on the screen, to restore it.
7. However, in some cases, a disabled iPhone is not recognized in iTunes. If this is the case, the iPhone must be put into DFU mode (“Device Firmware Update”). In this mode, only the most necessary resources are loaded when the iPhone starts up.

iTunes reports iPhone as disabled: Rescue with DFU mode

To enable DFU mode on iPhone, first connect it to PC. Now she will Home and power button of the iOS device pressed at the same time. After waiting ten seconds, the upper, the power button is released. Keep the home button pressed until iTunes reports that after a few seconds “an iPhone in repair” was detected. At the same time, the display of the device should remain black.

Now the disabled device can be restored via iTunes and then used properly. Note that this will reset your iPhone. All data will be lost, but you can restore it with a hopefully existing backup.

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