How to choose your mobile banking application?

The authentication method

To make the best choice regarding the choice of your banking application, you must check its authentication system. Indeed, it is possible to use a classic username and password to connect to your application. However, the majority of smart devices are equipped with fingerprint sensors or offer facial recognition.

Banking institutions have taken this development into account and biometric identification is now available for their apps. Therefore, beforeopt for an online bankyou will have to make sure that the one you are about to adopt also has it.

Check the management of operations on the application

A good banking application must necessarily favor the obtaining in record time of certain information and a simplified execution of transactions. However, they certainly do not have identical strengths in this area. Some organizations still take enough time to validate a transfer beneficiary, while others have implemented practical tools to save time.

It will then be necessary to take this aspect into account before adopting your mobile application.

Balance display and notification

It’s impossible to manage your budget well if you don’t know your account balance. Almost all banking apps offer an account summary at the homepage level. The construction of balance notifications is exclusively offered by a few organizations, while it is very practical at the end of the month, for example when you think that your account is going to turn red.

Editing and sending RIB

Most of the applications studied allow the display and downloading of bank details. On the other hand, some establishments have not yet provided their application with the functionality to send an IBAN to a third party. This is therefore an aspect that you must take into account when choosing your mobile application.

Transfer: issuance, addition of beneficiaries

The functionalities attached to transfers vary from one institution to another. Even if most organizations favor the issuance of traditional transfers between two personal accounts, some on the other hand do not authorize the direct transfer or the transfer via SMS. When it comes to quickly adding payees, many banking apps are compatible.
However, it is advised that you take all your
re time for a money transfer transaction. Indeed, the addition of a beneficiary is not necessarily imminent. For example, validation can sometimes take up to 48 hours depending on the establishment. In addition, some applications offer RIB scanning for adding a beneficiary. You will therefore no longer need to waste your time writing the numbers and letters of the IBAN.

You just need to scan one of your photos and the filling of the budget coordinates will be done in the application.

Bank card: temporary blocking, opposition, ceilings, etc.

With regard to additional functionalities, a plethora of options is usually offered by the applications of banking organizations. The temporary blocking as well as the immediate opposition are for example available on the majority of applications. As for changing the withdrawal and payment limits attached to the credit card, the request can be issued immediately from the application.

This is a feature that most applications have. In addition, some of the latter also authorize the blocking of cash withdrawals or transactions abroad. Make sure that the application you adopt has it.

Mobile payment: Apple Pay, Paylib, Google Pay

The use of smart devices for carrying out certain transactions is becoming more and more frequent. To this end, the mobile application you adopt must allow you to make your payments through digital wallets or “wallets” (Apple Pay, Google Pay, Samsung Pay, etc.)

Ensure accessibility to customer service

The mobile application that you adopt must allow you to easily contact its customer service. Indeed, it may happen that you encounter certain problems and that you need a hand. Most mobile applications provide access to the internal search engine or a virtual assistant to allow customers to obtain answers.

With regard to customer service, traditional organizations offer several telephone numbers to reach the bank or a customer advisor. Even better, if you don’t have time for a phone chat, you can leave them a message to get an appointment. Several financial institution mobile applications communicate customer service telephone numbers in a dedicated space.

You will then have to take this aspect into account when you want to make your choice. Thus, it will be much easier for you to solve certain problems.

Check app ratings

The notes of the applications are also a decisive criterion in the choice of these. In order to get an idea of ​​the quality of mobile applications, a plethora of instruments exist. MoneyVox, for example, is responsible for carrying out surveys on subscriber satisfaction in order to know the degree of effectiveness of mobile applications. The quality of the latter is also one of the very studied points.

A multitude of elements can play a role in the judgment of customers. These may be the features offered by the application, its ergonomics, its technical reliability, etc. Failing that, you can of course just rely on the ratings given by users in the stores. Trust the users!