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On June 13th and 14th, 2023 the Digital customer experience 2023 in Bad Homburg near Frankfurt. For two days, everything revolves around the topics of omnichannel customer experiences, customer journeys, performance marketing and conversational AI.
The World Class Business Leaders Institute has set itself the goal of connecting managers both offline and online with their events. For the sixth time, the conference invites you to exchange ideas on everything to do with digital marketing. The focus this year is on the customer journey.
To this end, top decision-makers from the DACH region come together to share the latest trends and challenges in their industries. As the only German-language networking event with a stream for voice-controlled customer experiences, the conference brings together 150 companies under one roof.
Now with the code Customer Experience23 Get a 30% discount on your ticket
Top-class lectures by experts
Under the motto “Digital Customer Experience”, the around 40 invited speakers will deal with the question: How can I establish long-term and sustainable relationships with my customers in 2023? What does the customer journey have to look like in order not only to find customers, but to retain them?
Executives from pioneering companies, including Samsung, Deutsche Bank and OTTO Group, will provide cross-industry insights in presentations.
World Class Business Leaders Institute
The special feature: As diverse as the participating companies are, so are their approaches to the topic. While R+V is increasingly concerned with omnichannel, E.ON is discussing digital technology.
In the style of frontal school lessons, the lectures offer perspectives that are then intensively discussed in individual roundtables. The best practices presented by the experts should serve as inspiration for your own innovation and solution finding.
encounters at eye level
What shouldn’t be neglected either – networking. Instead of having to follow a rigid conference program, visitors have the opportunity to personalize their program. So everyone has the time to deal with what really interests them – and to meet the leaders who inspire them.
The conference prioritizes encounters at eye level between decision-makers and experts. For this reason, the number of visitors is limited to only 200 participants!
Be there in Frankfurt in 2023!
In terms of digital transformation, the conference also offers online participation.
Regardless of whether you are there live or remotely: With the purchase of a Conference Pass you get 12 months access to all online functions of World Class Business Leaders. This includes more than 1,000 videos from past conferences and access to the online think tank.
You want to be part of the World Class Business Leaders Conference? By the end of the week you can have your whole 30 percent discount with the code Customer Experience23 to back up! Lead Conference Manager Michael Reisser is available to answer any questions you may have about the conference: michael.reisser@wcbleaders.com, telephone number: +49 39774 133992
