There you are… Your iPhone is not charging! Fortunately, there are several ways to overcome this problem. iPhoned lists a number of tips and possible solutions for you.
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iPhone won’t charge: you can do this
1. Clean the Lightning port
Your iPhone may no longer charge because of dust and dirt in the Lightning port. Especially when you have been using your iPhone for a while and often put it in your pocket, a lot of dust and other dirt collects in the Lightning connection. That is why it is wise to clean the port well so that you can be sure that there is no dirt in it that is preventing it from charging.
It is best to clean the Lightning port with a toothpick. Be careful, because otherwise you may damage the connection. Preferably make the end of the toothpick slightly blunt, so that you are sure that you do not hit pins or other parts.
Once you’ve removed the dust from the Lightning port, you can try to see if your iPhone is now charging. If not, the problem is elsewhere and you can try the solutions below.
2. Use a different charger and / or wall outlet
It may sound logical, but many charging problems are caused by a broken cable or adapter. Therefore, always try to see if your iPhone is charging with a different USB cable and adapter. Lightning cables are not very sturdy, so it is good to see if the cable is not damaged anywhere. You can also check whether you are using the supplied cable and adapter, because counterfeit cables and adapters can also cause problems.
In addition, check that the end of the Lightning cable is not damaged and try different outlets when charging your iPhone via the adapter. If you are using a PC or Mac to charge your iPhone, try charging it from a power outlet. You can also try a different USB port on your Mac or PC to see if the problem is here.
3. Restart the iPhone
Although it is uncommon then it could be that the problem is caused by a software glitch. Then it can help to reboot the device. If your iPhone does nothing at all, you can force the phone to start up by pressing the power and home buttons simultaneously and holding for a few seconds.
- Press and release the volume up button;
- Soon after, press and release the volume down button;
- Then press and hold the side button and don’t release it until the Apple logo appears.
On the iPhone 8 (Plus), iPhone X, and later (such as the iPhone 12 and iPhone 12 Pro) perform a forced restart as follows:
4. Calibrate the battery
It is also possible that the battery percentage of your iPhone is not displayed correctly and it therefore seems as if you cannot fully charge the device. It is also possible that your iPhone still indicates 30 percent of the remaining battery, but fails fifteen minutes later because the battery is empty. In these cases it can help to calibrate the battery. You do this by following the steps below.
- Connect your iPhone to the wall socket with the Lightning cable;
2. Then perform a ‘hard reset’ by pressing the power and home buttons simultaneously;
3. Now charge the iPhone to 100 percent and give the device another hour and a half to continue charging.
5. Use wireless charging
Charging via the Lightning port can be ‘bypassed’ by using a wireless charger. This is only possible with an iPhone 8, iPhone 8 Plus or iPhone X and newer, as these are the iPhones that support wireless charging. Place the device on the charging pad and the battery will slowly recharge.
Do you have a suitable iPhone, but no wireless charger? Then check the overview with the best wireless chargers for your iPhone. Since Apple supports the open Qi standard, basically any wireless charger will work with your iPhone. There is, however, a difference in the design and speed of the devices.
iPhone Still Not Charging?
If you still do not want to charge your iPhone, it is wise to contact Apple Support. Your iPhone may have a hardware failure that prevents charging. Apple can replace your iPhone battery for an amount between 55 and 75 euros, even if it is still functioning. You can read all about this in the iPhone battery repair FAQ. Also useful: this way you check whether your iPhone battery needs to be replaced.
Apple Support can be reached on this page. When they open again, you can of course also visit the physical Apple Store in Amsterdam, The Hague or Haarlem.