They hacked my Facebook account and Azete (Pokeci) account. How did I solve it?

We’ve updated this article with a new date, as it looks like more of our readers have run into similar issues. Azet looks to delete inactive emails, so this password recovery option probably no longer exists.

How did you solve the problem? Let us know in the comments below the article. It is possible that this is related to the recent huge leak of e-mail addresses and passwords to them.

This is exactly the unpleasant event that happened to me last weekend. Someone changed my Facebook password. I noticed this when I wanted to log in to the social network on a new device. Facebook has alerted me that the password I’m entering is old. However, I did not change the password. I told myself that it doesn’t matter, I’ll have my password reset and equipped. Well, it wasn’t that easy.

The problems begin

Since I set up my Facebook account at the time when Azet was fucking, I mentioned the one from Azet as my e-mail. So I went to www.azet.sk and wanted to log in. You won’t believe what I found out. I also had my password changed on Azeta. Unfortunately, I haven’t changed this password in a long time and it was too simple. Maybe from 2005 or sometimes from those times. I admit my mistake. Since I didn’t have a backup email set up, I couldn’t reset my account password. I left it at that and returned to Facebook.

The logged-in devices still worked

Fortunately, I was still logged in to Facebook on devices that had been logged in before. So I started investigating. I noticed that an email requesting a password change was sent to my Azet account on August 5 around 6 p.m. During several attempts to reset my password, I found that my Facebook phone number had also changed. It was a Slovak number, but I couldn’t call it.

The situation is therefore quite tangled. The last option was to verify using my three trusted Facebook contacts, which I set up myself. However, I didn’t have them set up, but since I still had access to Facebook, I set them up. Facebook sent them random four-digit numbers, I had to call them and they had to tell me those numbers. Subsequently, I entered them in the appropriate places and my identity was successfully verified. Great, I thought. However, it was not great at all.

Verification email, where are you?

So I changed my password (to strong) and let it continue. Then I had to receive an e-mail in my inbox. Of course, I’m writing about Gmail now, as I still haven’t had access to Azet. And so I waited, waited and waited. However, the mail is nowhere even after 12 hours. Great, I’m where I was in the beginning. In addition, after this authentication, I was automatically logged out of all my devices. So now I had absolutely no access to Facebook.

I returned to Azet. As I mentioned above, I also couldn’t get the password. So I sent an e-mail to the support e-mail describing my situation. I was immediately sent an email with the steps I had to take to obtain my password:

“To verify that this is really your account, please send us your current photo in which you visibly hold any Slovak periodical with a visible date, but no more than a week old, or a sheet of A4 paper with the current date and text: “Talking enthusiast” in sufficient size. “

At the same time, provide us with answers to the following questions, leading to a possible password reset:

1. Have you used Plus in the past?
2. Indicate your date of birth in your account when registering
3. And also state the IP address from which you most often log in
4. If you have provided an alternative e-mail address or telephone number in your account in case of loss of the password, please provide them to us.

I followed what was sent to me by e-mail. In a few minutes, I received another email informing me that my identity had been successfully verified and that I could change my password. Great, Azet equipped.

And I’m almost at the beginning again

So I’m going back to Facebook. Now I have my Azet account back, I can change my password on Facebook as well. So I opened Facebook, clicked on “I forgot my password” and had an e-mail sent to me, which I could use to create a new password. Everything went without problems. I created a strong password and confirmed it. However, Facebook informed me that something had gone wrong. I have tried it several times and still have the same result. So I’m where I was at the beginning (except that I have my Azet account).

Since I knew that my Facebook password had been changed on August 5, I looked at the emails from August 5. I received one on Azet with information that I had tried to change my Facebook password, which I did. There was also a link in this email stating that if I didn’t want to change my password, I should click on it. So I clicked, it redirected me to Facebook, where I entered my new password, which I just came up with. I confirmed and hooray, my Facebook account is back!

One important piece of advice at the end. Change your passwords regularly and use strong passwords. Do not avoid numbers, uppercase and lowercase letters, and special characters. In addition to changing the password, I also set up two-component authentication on Facebook. This means that if I want to log in from a new device, I will need to verify the login with the SMS code that comes to my phone number. I also quickly added an alternate email address to Azeta. In case someone changed my password again and I couldn’t reset it.