Nintendo offers free service
Switch owners keep complaining about the well-known Joy-Con drift. The topic runs like a red thread through the success story of the Nintendo Switch. Now Nintendo is accommodating European gamers – and without the conditions that previously applied.
Farewell Joy-Con Drift!
Ever since the Nintendo Switch saw the light of day in spring 2017, owners of the hybrid console have been struggling with a major problem: the Joy-Cons keep falling for it infamous Joy-Con drift. Because of this bug, most controllers sooner or later start pulling in a direction that the player doesn’t input.
Nintendo had long offered to fix broken Joy-Cons if they were still under warranty and could show a receipt. Now these conditions expire. Nintendo Switch owners may from now on register their Joy-Cons for repair – free of charge and without guarantee. The same also applies to Switch Lite systems affected by the Joy-Con drift.
However, this is true not worldwide. The official support page states that the Service Switch is available to UK, Swiss and European Economic Area players. This includes Germany, Austria and France.
We asked Nintendo for information about when exactly Joy-Cons have been repaired completely free of charge and without any guarantees. So far we have not received an answer. You can find out more about the service on the Nintendo Help Page read.
Nintendo can still refuse service
Although the regulations for a repair are now much more relaxed, the company reserves the right to refuse service. This rule is intended to apply to cases where the damage to the controllers self-inflicted has come about.
So if the Joy-Con drift isn’t caused by an error or normal wear and tear, but by the fact that the controllers have been thrown against the wall one too many times, there is of course no free repair.
Don’t want to wait weeks for your Switch to come back from repairs? Then just take it into your own hands and whip your Joy-Cons into shape yourself. That’s easy:
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