My PayPal account is blocked – what should I do?

PayPal will block your PayPal account if, for example, there have been too many login attempts with an incorrect password or if your account has been in the red for a long time. How you can lift the lock, you can find out here on GIGA.

My PayPal account has been blocked – what should I do?

• If your PayPal account is in the red, compensate for this, for example, by transferring the necessary amount to your PayPal account.
• If there are still open buyer protection applications, you should clarify them now at the latest.
• PayPal also blocks accounts due to “strange” unspecified behavior. This is the case, for example, if someone has tried to access your account without authorization. Then you should contact PayPal support.

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PayPal account blocked – contact support!

1. Opens the PayPal contact page: www.paypal.com/de/smarthelp/contact-us
2. Click on “Give us a call“.
3. Log into your PayPal account and enter your phone number.
4. Finally click on “Call as a guest“.
5. Alternatively, instead of “Call us”, you can also click “write us“Click to write a message.

If that doesn’t work, you can reach PayPal support on the phone number: 0800 723 4500. The customer service is available Monday through Friday from 8 am to 9.30 pm and on the weekend from 9 am to 7.30 pm.

Email: Your PayPal Account Has Been Banned – Real or Fraud?

If you have received an email stating that your PayPal account has been blocked, it could also be an attempt at fraud. Click by no means on any links within the email, but log into your browser www.paypal.de with your PayPal data. If your PayPal account has really been blocked, you would now see it here.

For example, the following email is fraudulent and not real:

Did everything work and your PayPal account works again? Feel free to write us your opinions and experiences in the comments below these instructions.

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