Several users report on Reddit and on Twitter that moisture forms in the AirPods Max, the headset sold for 600 euros by Apple. The heat which accumulates around the ears would cause the formation of condensation which would encrust itself to the electronic components, causing malfunction.
There is almost no shame in selling a very expensive product. If the quality of the components, materials and construction is there, there is not really a problem. If the experience offered by the product is superior to that of the competition, that makes perfect sense. You still have to be irreproachable. When a brand sells a product at a price well above the prices charged by the competition, it runs the risk of being scrutinized. And to create a small scandal in the event of default.
Read also – AirPods Max: more than 300 euros to change the battery? Apple made a dumpling on its site
Apple is no stranger to this phenomenon. Let us take a few examples. TheiPhone 4 : it was enough to take the smartphone in hand for it to lose the GSM connection. TheiPhone 6S : an update restricted its performance, without warning the user, if the battery showed any signs of wear. IPhone 6 Plus: Its aluminum frame twisted if the user sat on it. Etc. And today, it’s another product that could be the subject of a future controversy: the AirPods Max, the famous headset sold at 600 euros. We recommend that you read our full test on this helmet.
Condensation forms and becomes encrusted
Several users report on social networks and on Reddit a condensation problem. Moisture appears inside the earphones of the headphones during prolonged listening. Victims of the issue confirm using the headset in a dry environment and not having done any sport during this period. We have relayed below the tweet of a certain Donald Filimon, who received several messages subsequently. They all talk about the same problem. The photo accompanying this article is from his tweet.
So, uhh… my AirPods Max form condensation after extended use. They’ve never been used in any humid environment. The water gets inside the drivers and has caused ear detection problems. I’ve been wearing them inside sitting at a desk mainly, nothing crazy. Super concerning issue pic.twitter.com/0pWicvxLv9
– Donald Filimon (@donaldfilimon) December 27, 2020
According to the various testimonies, it seems that humidity is caused by condensation. Body heat, associated with sound vibrations that agitate the water molecules and the very good insulation offered by circum-oral headphones, generates these drops of water at the metal parts of the headphones. These drops are deposited not only on the mesh fabric pads, but also on electronic components, causing malfunctions. Users report, for example, that the various biometric sensors work less well. And it is possible that the damage is irreparable (or out of warranty).
Even though its commercialization only started a few days ago, this is not the first controversy that the AirPods Max has to face. As of the officialization of the helmet, several commentators cast doubt on the design of the case that accompanies the helmet. It is certainly smarter than another, since it allows you to switch the headset to ultra energy saving mode, but it does not sufficiently protect certain sensitive parts, like the digital crown.