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Meta makes concessions: EU could approve customer deal

With the takeover of Kustomer, Meta is buying in CRM expertise. The group has promised the authority concessions to protect competition.

The Meta Group is apparently allowed to take over the CRM startup Kustomer. After the UK and Australia have already given the green light for the deal, the EU competition watchdogs will probably join in, as the Reuters news agency reported, citing anonymous sources. Meta promises openness for third-party providers In return, Meta has made concessions. So Kustomer should …

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