Uncategorized

Manufacturer comments on the problem

Samsung has a new battery problem with its Galaxy smartphones. After the disaster with the Galaxy Note 7, which exploded and was recalled worldwide, older smartphones are now bloating and can become an undiscovered danger. One of our Galaxy smartphones is also affected. Now there is a first statement about it.

Samsung smartphones are bloating

Update from October 05, 2022: We had asked Samsung for an official statement on the battery problem. Samsung sent us the following statement:

“Samsung is aware of the issue and is currently working on a well-founded technical assessment. Customers who have questions about their Samsung devices should contact their local Samsung customer service.

Lithium-ion batteries that are stored unused for long periods of time are known to swell. In regular use, however, this is very unlikely. If the battery does swell in individual cases, the degree of swelling is influenced by various factors such as the design of the device, the capacity of the battery, charging status, temperature or humidity.

If smartphones are stored unused, we recommend following the recommendations for handling lithium-ion batteries: https://www.samsung.com/de/support/galaxy-battery/”

Of course, this does not mean that the problem has been resolved and it could continue to affect you. Because especially with Samsung cell phones, the batteries swell much more frequently than with other manufacturers. We will continue to follow the story.

Original item:

Samsung has promised that after the catastrophic incidents involving the Galaxy Note 7, the batteries will be safe and there will be no more problems. As it turns out, Samsung has an even bigger battery problem than just one model. YouTuber Mrwhosetheboss has found many Samsung phones in his smartphone collection with swollen batteries. A reaction and gas formation probably occurs inside, so that the The battery swells and the back bursts open. In this case, there is no explosion or fire. The batteries are therefore fundamentally safe.

In the video, Mrwhosetheboss explains how he discovered the problem:

It becomes critical if the battery is still bloating and you don’t notice it immediately. In fact, the problem tends to affect older Samsung phones that are stored with an empty battery. Our Galaxy S6 edge has also inflated, as you can see in the title picture above. But Mrwhosetheboss has also noticed early signs of a swelling battery on his Galaxy S20 FE and Galaxy Z Fold 2. And then it gets dangerous. If gases are produced and the battery swells, there could be a reaction and excessive heat development when charging the smartphone.

Samsung’s swelling battery issue has been confirmed by many other sources. According to a survey, about 25 percent of respondents have had a problem with swollen batteries. Most of it was from Samsung. Mrwhosetheboss has only found problems with Samsung phones. Samsung wanted to investigate the issue and confiscate the phones. A result remains open. But if the problem is so big that a lot of older Samsung phones are potentially dangerous, then it could become a serious problem for Samsung. Samsung itself states that the batteries are safe for at least 5 years.

A relatively new Samsung Galaxy S20 FE was also affected:

Samsung Galaxy S20 FE presented

How should you store a Samsung phone?

Mrwhosetheboss gives an important tip on how to store your Samsung phones when you are no longer using them. Then you should charge the battery to about 50 percent. This should reduce the risk of the battery bloating. If you are still using an older Samsung cell phone, you should regularly check whether the battery has not already swelled up slightly. Then you shouldn’t charge your cell phone anymore and turn to Samsung. We will seek an opinion from Samsung on the matter.

Leave a Reply

Your email address will not be published. Required fields are marked *