Apple Card Tops JD Power Satisfaction Survey for Second Consecutive Year

Despite the minor concerns of Goldman SachsI’AppleCard finishes at the top of the vast satisfaction survey JD Power in the credit card category for the second consecutive year. Jennifer BaileyVP ofApple Pay and D’Apple Wallet (Maps), quickly bounced on the information: “Improving the lives of our customers is at the heart of what we do, which is why we are honored to have Apple Card and issuer Goldman Sachs recognized again this year for customer satisfaction” has the framework of Apple. “We remain committed to providing a digital-first credit card that helps customers lead healthier financial lives, and we look forward to continuing to deliver innovative financial tools along with ‘award-winning’ customer satisfaction to our users at Apple Card. »

This JD Power ranking is timely, barely a week after the US Consumer Financial Protection Bureau began its investigation into Goldman Sachs regarding the management of customer disputes. Apple Card users would be particularly affected by these support concerns.